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Welcome to Glimto! These Terms and Conditions (“Terms”) govern your use of our website, located at www.glimto.com (the “Site”), and any purchases or interactions you have with our company. By accessing our Site or purchasing products from us, you agree to abide by these Terms. Please read them carefully.

1. General Information

These Terms apply to all visitors, users, and others who access or use our Site. By using our Site or purchasing products from us, you confirm that you are at least 18 years old or have obtained parental consent and are legally capable of entering into a contract.

2. Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will update the date at the top of this page. Your continued use of our Site following any changes signifies your acceptance of the updated Terms. We encourage you to review these Terms periodically.

3. Products and Services

Glimto offers a variety of home decor products designed to enhance your living spaces. All products listed on the Site are subject to availability, and we reserve the right to limit quantities, discontinue products, or refuse service to anyone for any reason.

  • Product Descriptions: We strive to provide accurate descriptions and images of our products. However, we do not guarantee that product descriptions, images, or other content on our Site is accurate, complete, reliable, or error-free.
  • Pricing: Prices for our products are subject to change without notice. Prices listed on the Site are in Indian Rupees (INR) and do not include applicable taxes, shipping, or handling charges, which will be added at checkout.

4. Orders and Payment

When you place an order on our Site, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse or cancel any order if we suspect fraud, unauthorized transactions, or other issues.

  • Order Confirmation: Upon completing your purchase, you will receive an order confirmation email. This email serves as proof of your purchase.
  • Payment: We accept various forms of payment, including credit and debit cards, UPI, and other secure methods. By submitting payment details, you authorize us to charge the applicable amount for your purchase.
  • Cancellation: Orders may only be canceled before they are shipped. To cancel, please contact our customer support team. Once shipped, the order is final and cannot be canceled.

5. Shipping and Delivery

  • Shipping: We provide delivery across India. Shipping fees, estimated delivery times, and methods will be displayed at checkout. Please note that delivery times may vary based on location and product availability.
  • Risk of Loss: Once we hand over the product to the shipping carrier, the risk of loss or damage passes to the buyer. If you encounter any issues, please reach out to us, and we’ll assist with any claims.

6. Returns and Refunds

  • Return Policy: We accept returns within 3 days of delivery for products that are unused and in their original packaging. The customer is responsible for return shipping costs.
  • Refund Policy: Once we receive your returned product, we will inspect it and issue a refund within 3 business days. Refunds will be made to your original payment method.
  • Non-Returnable Items: Certain items, such as custom or personalized products, sale items, or items marked as “final sale,” are non-returnable.

7. Intellectual Property

All content on the Glimto website, including but not limited to text, graphics, images, logos, and software, is the property of Glimto and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content from the Site without our written permission.

8. Prohibited Activities

When using our Site, you agree not to:

  • Violate any laws or regulations.
  • Use the Site for any fraudulent or malicious activity.
  • Interfere with the Site’s security or attempt to gain unauthorized access.
  • Upload or transmit any viruses or other harmful code.

Any violation of these Terms may result in the termination of your access to the Site, without prior notice.

9. Limitation of Liability

To the maximum extent permitted by law, Glimto shall not be liable for any direct, indirect, incidental, consequential, or special damages resulting from your use of the Site or purchase of our products. This includes damages for lost profits, loss of data, or other losses, even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify and hold Glimto harmless from any claims, liabilities, damages, losses, or expenses (including attorneys’ fees) arising out of your use of the Site, violation of these Terms, or infringement of any intellectual property rights.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts in Bikaner, Rajasthan.

12. Contact Us

If you have any questions about these Terms, please contact us at:

  • Email: support@glimto.com
  • Address: Outside Usta bari near dharnidhar mahadev temple, Sri ram sir road, 334001, Bikaner, Rajasthan, India