At Glimto, we aim to make your shopping experience convenient and transparent. Once your order is shipped, you can easily track its journey right to your doorstep. Here’s how:
1. Order Tracking Process
After placing an order with us, you will receive updates and tracking information at each step:
- Order Confirmation: Once your order is confirmed, you will receive an email with the order details.
- Shipping Notification: When your order ships, we’ll send an email with a tracking link and number.
2. How to Track Your Order
You can track the status of your order at any time by following these steps:
- Via Email: Use the tracking link sent to your email when your order is shipped.
- On Our Website: Visit the Track Order section on the Glimto website.
- Enter your Order ID and the Email Address associated with your order.
- Click Track to view the status and estimated delivery date of your package.
3. Tracking Status and Updates
Please allow up to 24 hours after shipment for tracking information to become available. You may see the following statuses during the shipping process:
- Processing: Your order is being prepared.
- Shipped: Your order is on the way and will be with the courier shortly.
- In Transit: Your package is moving through the courier’s delivery network.
- Out for Delivery: The package is out for delivery and will arrive soon.
- Delivered: Your package has arrived at the specified address.
4. Common Tracking Issues
- Tracking Not Updated: Sometimes tracking details may be delayed due to processing at the courier’s facility. If your tracking status hasn’t updated for more than 48 hours, please contact us.
- Lost Package: If the tracking status shows “Delivered” but you haven’t received the package, please check with neighbors or your building’s security. If still not located, reach out to us for assistance.
5. Need Help?
For any questions or concerns related to tracking your order, please contact our support team. We’re here to help you with real-time updates and any tracking issues.
- Email: support@glimto.com
- Phone: ..
- Address: Outside Usta bari near dharnidhar mahadev temple, Sri ram sir road, 334001, Bikaner, Rajasthan, India