Last Updated: 12-11-2024

At Glimto, we are committed to providing you with a reliable and efficient shipping experience. Our Shipping Policy outlines the terms related to shipping times, costs, and delivery options.

1. Shipping Locations

We currently deliver throughout India. If you have specific delivery requirements or questions about our delivery areas, please contact our customer support team at support@glimto.com.

2. Shipping Charges

  • Standard Shipping: Shipping charges are calculated at checkout based on your location and the weight of the items in your order.
  • Free Shipping: We offer free standard shipping on orders over ₹499 INR. This offer applies only to eligible items and locations within India.
  • Express Shipping: Express or expedited shipping may be available for an additional fee, depending on your location and item availability.

3. Processing Time

  • Orders are typically processed within 1-3 business days from the date of order confirmation.
  • Orders placed on weekends or holidays will begin processing on the next business day.

4. Estimated Delivery Time

Estimated delivery times vary based on your location and shipping method chosen at checkout:

  • Standard Delivery: Typically 5-7 business days.
  • Express Delivery: Typically 2-4 business days.

Please note: These estimates are subject to change due to unforeseen circumstances, such as weather, holidays, or delays from the shipping carrier. Glimto is not responsible for any delays once the package is in transit.

5. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. You can track your package using the link provided in the email or by entering your tracking number on the courier’s website.

6. Delivery Terms and Conditions

  • Delivery Address: Please ensure that your delivery address is correct and complete. Glimto will not be responsible for any delays or delivery issues due to incorrect or incomplete addresses.
  • Missed Deliveries: If a delivery attempt is missed, the shipping carrier may attempt redelivery or leave a notice with instructions for pickup. Glimto is not responsible for failed delivery attempts by the carrier.
  • Signature Requirement: Certain high-value orders may require a signature upon delivery to ensure safe receipt.

7. International Shipping

At this time, we do not offer international shipping. We deliver exclusively within India.

8. Shipping Delays and Exceptions

While we aim to deliver orders within the specified timeframe, some delays may occur due to:

  • Natural disasters, strikes, or other events beyond our control.
  • High-volume periods, such as festivals, sales, or promotional events.

If your order is delayed, our customer support team will keep you updated on the status.

9. Lost or Stolen Packages

If your package is lost or marked as delivered but you have not received it:

  1. Verify the delivery address provided in your order.
  2. Check with neighbors or family members to see if they received the package on your behalf.
  3. Contact our customer support team at support@glimto.com for assistance.

Please note: Glimto is not responsible for packages after they have been delivered to the provided address.

10. Contact Us

If you have any questions or concerns about our Shipping Policy, feel free to reach out:

  • Email: support@glimto.com
  • Phone: ..
  • Address: Outside Usta bari near dharnidhar mahadev temple, Sri ram sir road, 334001, Bikaner, Rajasthan, India